1. Information We Collect
To fulfill your digital orders and provide access to our online courses, we collect the following information:
- Identity Data: First name, last name, and username.
- Contact Data: Phone number, email address, and mailing address.
- Transaction Data: Specific details about the digital assets you have purchased.
- Technical Data: IP addresses, browser types, and cookie identifiers used during checkout.
2. How We Use Your Information
We process your personal information under the following legal frameworks:
- To Fulfill Contracts: To process payments, email secure download links, and manage your online course dashboard logins.
- To Improve Our Services: Utilizing anonymous analytical cookies to measure store conversion rates and website speeds.
- Marketing Communication: With your explicit, opt-in consent, we may send you email newsletters regarding new products or updates. You can opt out at any time via the unsubscribe link in any email.
3. Third-Party Disclosures & Cross-Border Data Transfers
As a Canadian business, your data is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA). However, to run our online store, we share specific transaction information with international data processing platforms.
Your data may be safely transferred to, and processed in, regions outside of Canada, primarily the United States, by our trusted infrastructure partners:
- Payment Gateways: Stripe and PayPal to process secure multi-currency transactions.
- Financial Settlement: Wise Business to settle international platform balances.
- Course Infrastructure: DigitalOcean hosting.
4. Data Security & Retention
We implement industry-standard encryption protocols (SSL/TLS) to secure all data transitions on our website. We only retain your personal account data for as long as your course profile remains active, or as required by Canadian tax regulations to document business income.
5. Your Rights: Access and Deletion
You retain complete ownership over your personal data. Under PIPEDA, you have the right to:
- Request a digital copy of all personal data we hold about you.
- Request immediate corrections to inaccurate profile details.
- Request the absolute deletion of your customer record (the right to be forgotten).
6. Updates to This Policy
We review and update this policy periodically to align with evolving digital commerce regulations. The latest version will always be indicated by the Last Updated date at the bottom of this page.